1) The products are shipped using the services of our courier partners;.The estimated delivery date may vary. Your gift may be delivered prior or after the chosen date of delivery.
2) Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package.
3) The delivery cannot be redirected to any other address. All courier orders are carefully packed and shipped from our warehouse.
4) Soon after the order has been dispatched, you will receive a tracking number that will help you trace your gift.
5) Customized products will not be returned or refunded only if it is ready-made product that can be returned and refunded.
6) Within 24 hours of placing your order you are able to cancel it by calling our customer services at +91- 9110636079 Mon-Sat (9am-6pm) or emailing us at firstname.lastname@example.org
7) Depending on the product and how recently you have placed your order, you may be able to change your delivery address.