FREQUENTLY ASKED QUESTIONS

What happens if the order is placed after the cut-off time?

If the order is placed after the cut off time, you will receive the order next business day.

When and how can I cancel an order?

Within 24 hours of placing your order you are able to cancel it by calling our customer services at +91- 9110636079 Mon-Sat (9am-6pm) or emailing us at orders@rightgifting.com, provided that the order has not been shipped. After 24 hours we will not be able to cancel your order. Once you have cancelled, the money will be refund to you. The refunds can take up to 10 business days.

How do I know my order has been confirmed?

When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on +91- 911063 6079 Mon-Sat (9am-6pm) or write to us at orders@rightgifting.com

How do I check the current status of my orders?

When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on +91- 911063 6079 Mon-Sat (9am-6pm) or write to us at orders@rightgifting.com

What payment methods are accepted?

www.rightgifting.com accepts the below methods of payment:Online payment by Master/Visa credit cards Online payment by debit cards Net banking from most of the banks in India. We are also accepting PayTm

Can I pay for the items using cash?

No, right now there has been disabled Cash on Delivery (COD) payments.

How much does delivery cost ?

Depend on the product amount we have delivery cost i.e 60 Rs below 549 Rs, 120 Rs below 1098 and 240 Rs above 1099 Rs.

Can I change my delivery address?

Depending on the product and how recently you have placed your order, you may be able to change your delivery address. You can raise a request for a change in delivery address within 3-4 hours of your order being placed by calling our customer service team at +91-911063 6079 Mon-Sat (9am-6pm) or emailing us at orders@rightgifting.com. *Please note that we do not guarantee the change of delivery address. In case there is delay from the specific time for change

Can I amend my order? (E.g. change the quantity, size or colour)?

Yes you can do that but only within 1 hours after placing the order with us. (i.e. size, colour or quantity).

I placed an order as a guest, how do I track it?

You can track your guest order by clicking the Track my Order' link at the top of any page across the www.rightgifting.com website and you can track with your order id.

Can I return my product and get a refund?

Customized products will not be returned or refunded only if it is ready-made product that can be returned and refunded.

How can I write a product review?

If you have owned or used one of the products from our website, you can write a review to leave the probable buyer better informed and feeling good about making the right buying choice. You can leave a review on the product page by clicking on "write a review".

How do I contact Rightgifting.com?

You can contact www.rightgifting.com by calling our customer services at +91-911063 6079/ 8025449441/80254 49448 Mon-Sat (9am-6pm) or emailing us at info@rightgifting.com.