Shipping Policy
Every gift is made by hand, just for you, and delivered right to your door. Here's what to expect:
Delivery
- We offer free delivery across India.
- Your gift arrives on or before your promised date, usually 2–7 days depending on your pincode.
- Our delivery partner will give you a call before they arrive, so do keep your phone handy — it helps your gift reach you smoothly.
- As soon as your order is on its way, we'll send you a tracking number so you can follow it every step of the way.
- Each order is packed with care at our warehouse and hand-delivered to your doorstep.
- For your security, deliveries can't be redirected to a different address once the order is placed.
- We don't deliver on Sundays or national holidays and we never count those days in your delivery time.
Changes & Cancellations
- Changed your mind? You can cancel within 6 hours of ordering or before production starts — just message us on WhatsApp at +91 91106 36079 or email info@rightgifting.com.
- Need to update your delivery address? Depending on the product and how recently you ordered, we'll do our best to help, reach us on the same WhatsApp or email.
Returns & Refunds
- Your happiness matters to us. If your gift arrives damaged or has a genuine manufacturing defect, such as a flaw in the fabric or a print that is unclear, faded, or misaligned, just send us a photo on WhatsApp or email within 48 hours of delivery, and we'll gladly repair, replace, or refund it. We'll make it right.
- Because each customised gift is made uniquely for you, we're unable to accept returns for a change of heart about the design.
- Ready-made (non-customised) products can be returned within 48 hours of delivery in their original condition.
A little note: product images are indicative, your personalised gift is created specially for you.